BackHome - Support - FAQS

When the Internet connection is down, can the system still protect me?

We have LAN/WiFi/Cellular for communication. As recommended, LAN is the most reliable tunnel for Internet connection.   In case that LAN and WiFi both are off, the cellular network will work as a backup tunnel.

In most cases, , the disconnection of Internet is caused by electricity failure, which means the system might have to run with the backup battery.  In this case, we would suggest  that you set  the cellular network mode  only for emergency cases in order to save power.
With backup battery, this system can work perfectly to  protect your home even if Internet connection is not available..

Copyright © 2010-2018 All Rights Reserved.